Refund and Exchange Policy

Our refund and exchange policy is very simple:

  • You may request a refund¬†or exchange within 14 days after you receive your item(s).
  • Your item must be¬†unused¬†and in the same condition that you received it. It must also be in the¬†original packaging. All¬†tickets must be attached.¬†The courier¬†will not accept¬†items that are not neatly folded and returned in their original state.
  • If your item qualifies the above two criteria, then we will definitely exchange or refund your items very easily.¬†
  • ¬†A shipping fee will be paid to the courier upon receiving your return or exchange. Please note that this fee goes to the shipping company and not our entity.¬†
  • Please email us at online_orders@beriony.com , Don‚Äôt use the product or remove it‚Äôs tags.